May 07

Lync Server 2010 and BlackBerry Enterprise Server integration

BlackBerry Enterprise Server (BES) offers integration with Microsoft Lync Server 2010. This blog entry describes the mandatory components and implementation steps. From a Lync perspective, BlackBerry will be considered as a trusted application. This can be done using Automatic or Manual provision.

  • Automatic provisioning requires membership of the RTCUniversalServerAdmins group. As this group is considered the Group with all available Administrative rights with Lync, this is unacceptable.
  • Manual provisioning can be done by adding the fully qualified domain name (FQDN) of the server that will be providing the BlackBerry Enterprise Services.

Every BES server which provides the integration is configured to connect to a Lync Pool. To eliminate any unnecessary WAN traffic, the BES server should connect to the nearest Lync Pool or Lync Pool with the best connectivity.

Source for installation steps:–1301066-0310115318-001-5.0.3-US.pdf

Source for Certificate specific requirements:

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  1. I would say BlackBerry Enterprise Server is more for a corporate environment. One of the main advantages from an IT administration standpoint is centralized “remote” administration of handhelds. The cost, in my opinion, is on the high-end.

    • Alex on 10/08/2012 at 14:51

    Currently there is a Lync IM client for BlackBerry OS7 devices. It offers presence and IM but no audio/video. Let’s hope RIM will build a new client for their BB 10 devices or PlayBook OS

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