Mar 29

Avanade is a Global Premier Support for Lync Partner!

Last month, I’ve received a mail containing:

We are happy to confirm that you have passed your recent Depth Support Engineers assessment for Premier Support for Lync Partners. You are now recognized as a qualified Depth Support Engineer on the premier Support for Lync Partners program. 

As Microsoft Certificied Master on Lync Server, I helped out on getting this certification.

So what does PSLP mean?

Coming straight from the source:

When customers deploy a Lync voice solution alongside instant messaging/presence, and (if required) conferencing, they engage a Lync Certified Support Partner as the company’s primary support contact. These support partners are highly skilled, have a Microsoft Gold Communications Competency, and have met all annual training and certification criteria in the Microsoft Premier Support for Lync Partners program. They’re committed to providing support and resolving issues that Lync customers may encounter via their highly-skilled Support Engineers and Depth Support Engineers who can quickly call on Microsoft Escalation Engineers, when needed.

What it comes down to, is that we as Avanade, can play an important role in supporting your organization when you are deploying Lync with Business Voice (Enterprise Voice).

If you have any questions regarding PSLP, just contact me!

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